Firematic ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us through our website and related services. This policy explains how information may be collected, used, disclosed, and safeguarded when you visit our website, interact with our services, submit forms, make purchases, or otherwise communicate with us.
1. Company Information
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Company or department information
- Billing and shipping information
Technical and Usage Information
- IP address
- Browser type
- Device information
- Operating system
- Referring URLs
- Pages visited
- Time spent on pages
- Interaction data
Marketing and Analytics Information
We may use cookies, pixels, analytics tools, and similar technologies to collect information regarding website traffic and advertising performance, including:
- Google Analytics
- Meta/Facebook Pixel
- Advertising conversion tracking
- Remarketing technologies
3. How We Use Your Information
We may use collected information to:
- Provide products and services.
- Respond to inquiries.
- Process transactions.
- Deliver customer support.
- Improve website performance and usability.
- Conduct analytics and marketing.
- Send marketing communications.
- Measure advertising effectiveness.
- Protect against fraud, abuse, or unauthorized access.
- Comply with legal obligations.
4. Cookies and Tracking Technologies
Our website may use cookies, tracking pixels, and similar technologies to:
- Remember user preferences.
- Analyze website traffic.
- Improve functionality.
- Measure advertising performance.
- Support remarketing campaigns.
You may control cookies through your browser settings. Disabling cookies may affect portions of website functionality.
5. Sharing of Information
We do not sell personal information in exchange for monetary compensation.
We may share information with:
- Service providers and vendors.
- Payment processors.
- Marketing and analytics partners.
- Shipping and logistics providers.
- Legal authorities when required by law.
- Successors in the event of a merger, acquisition, or asset transfer.
6. Third-Party Services
Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices or content of third-party websites.
Third-party providers may include Google, Meta/Facebook, Shopify, embedded video providers, and CRM or marketing automation platforms.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no internet transmission or storage system can be guaranteed to be completely secure.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access personal information.
- Correct inaccurate information.
- Request deletion.
- Opt out of certain data processing.
- Withdraw consent where applicable.
To exercise these rights, contact us using the information below.
9. Marketing Communications
You may opt out of marketing emails by using the unsubscribe link included in communications or by contacting us directly. Transactional or service-related communications may still be sent.
10. Children's Privacy
Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children.
11. California Privacy Rights
California residents may have additional rights under the CCPA/CPRA, including rights to know, delete, and correct personal information. California residents may submit requests by contacting us at the contact information below.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions regarding this Privacy Policy or our data practices, please contact:
Firematic
10 Ramsey Rd East
Shirley, NY 11967
United States